By implementing an allowlist or a blocklist, organizations can establish stricter control over servicedesk access and interactions, mitigating potential security risks and unauthorized usage. It empowers administrators to define and enforce a trusted network of domains , ensuring that only approved entities can interact with servicedesk.
The allowlist/blocklist configuration can be utilized in various ways
- Configuring an allowlist, which means all domains are blocked from signing up for an account, except for specific domains
- Configuring a blocklist, which means all domains are allowed to sign up for an account, except for specific domains
Instructions
Select the Jira icon > Jira settings > Apps or Add ons.
Under Tinker for JSM, click Signup Allowlist Blocklist OR visit this URL <jira_base_url>/plugins/servlet/tinker/signup
Configuring an Allowlist
Step 1.
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