By implementing an allowlist or a blocklist, organizations can establish stricter control over servicedesk access and interactions, mitigating potential security risks and unauthorized usage. It empowers administrators to define and enforce a trusted network of domains , ensuring that only approved entities can interact with servicedesk.
The allowlist/blocklist configuration can be utilized in various ways
Select the Jira icon > Jira settings > Apps or Add ons.
Under Tinker for JSM, click Signup Allowlist Blocklist OR visit this URL <jira_base_url>/plugins/servlet/tinker/signup
In this page, there is a dropdown showing the Signup Setting, Choose "[Allowlist] Block all email domains to signup except"
Start adding the allowed domains by typing in the domain name, i.e. example.com
In this page, there is a dropdown showing the Signup Setting, Choose "[Blocklist] Allow all email domains to signup except"
Start adding the blocked domains by typing in the domain name, i.e. example.com