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By default Tinker for JSD creates requests using the public user, and if you’d like to automate the creation of users once a new email field is added choose Create new user for entered email. It will create a user with the following details:one of the following:
Requests Reporter
Creation Behavior | Description | Notification |
|---|---|---|
Creator & Reporter = PUBLIC_USER | The request created on public portal will be created using the public_user as creator and reporter | None |
Creator & Reporter = EMAIL_ADDRESS | Tinker for JSD will create a user, or retrieve a user and then the request filled in the public portal will be created and reported by this user | On creation and update |
Creator & Participant = PUBLIC_USER | Reporter = EMAIL_ADDRESS | use for Proforma | Tinker for JSD will create a request using the public user and then it will switch the reporter to email used in the form to create a user, or retrieve a user This was implemented to allow Proforma to work with Public Customer Portal | On creation and update |
note
Newly created user will be as follows .
Username: EMAIL_VALUE
Email: EMAIL_VALUE
Display Name: EMAIL_VALUE
Password: Empty
Newly created user will be as follows .
Username: EMAIL_VALUE
Email: EMAIL_VALUE
Display Name: EMAIL_VALUE
Password: Empty
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Add new user to group
You may also add automate adding the newly added users to certain groups based on your implementation.
Where to Create
You may change where the user is created as Jira created user in the first editable user directory based on the priority of the user directory
6. Request Creation Message
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